From large, connected devices to intelligent, Wi-Fi-enabled printers that can print from almost anywhere, printers have advanced significantly. However, one annoying problem still plagues users: the Canon Printer showing offline issue. You’re not the only one who has seen the dreaded Printer Offline warning while rushing to print an essential document.
We’ll look at the reasons behind your Canon Printer showing offline even when it’s connected, as well as the causes and a step-by-step guide to fixing the problem.
The Canon Printer Offline Error: An Understanding
When your Canon Printer showing offline, it indicates that there is a communication breakdown between your computer and the printer. Even with your printer turned on and linked to Wi-Fi, this can still occur.
Users may occasionally claim that their Canon printer is connected but indicates that it is offline. This occurs when the printer is online on the network but still cannot be used for printing.
There are several reasons for this printer-computer connection, ranging from outdated drivers and wrong printer settings to software problems or Wi-Fi outages.
Typical Causes of Your Canon Printer Says Offline
Let’s examine a few of the most frequent reasons for my canon printer is offline problem:
Issues with Connection
- Your Canon printer may continue to go offline due to loose wires, erratic Wi-Fi, or network problems.
- Validate that the cable is in good condition and connected correctly if you’re utilizing a USB connection.
- When using a wireless printer, confirm that the computer and printer are linked to the same network.
The Printer is in Offline Mode.
- It’s possible that your computer inadvertently put the printer in Use Printer Offline mode. One of the most upfront yet recurrent causes of the Canon printer offline notification is this.
Printer drivers that are Corrupt or Outdated
- Between your device and the printer, printer drivers serve as a communication link. Your Canon printer will indicate offline, but be connected if these drivers are out-of-date or corrupted, because your computer is unable to interact with it correctly.
Problems with Network Configuration
- Your printer may become offline due to firewall restrictions, IP address conflicts, or changes in your router’s settings that prevent communication.
Errors in Spooler Services
- Your print tasks are managed by the Print Spooler, a background service. Your printer may show as offline if this service crashes or is terminated.
Sleep or Power-Saving Mode
- After a period of inactivity, certain Canon printers automatically switch to sleep mode. This can make the printer appear offline even though it saves power.
Solutions for the Canon Printer Showing an Offline Problem
Use these instructions to get it online appropriately if your Canon printer says offline but is connected.
1. Examine Your Networks
- Verify that your printer is on.
- For wired printers, validate that the USB cord is firmly in place.
- Authenticate that the printer is connected to the appropriate Wi-Fi network if the model is wireless.
- To restore the network connection, restart your printer and router.
If necessary, you may adjust the connection on your printer by using the Canon setup website, ij.start.canon.
2. Turn off the Use Printer Offline Option.
- Circumnavigate to Devices and Printers in the Control Panel.
- To view what’s printing, right-click on the Canon printer and choose See what’s printing.
- Select the Printer option from the menu bar.
- To turn off the Use Printer Offline option, click the checkbox that appears next to it.
- For testing, try printing a test page.
3. Turn the Print Spooler Service Back on.
- Type services.msc and press Enter after pressing Windows + R.
- Right-click Print Spooler after finding it in the list.
- Click on Restart.
- Try printing once again after restarting.
4. Reinstall or Update Printer Drivers
Canon printer connected but says offline error is frequently caused by outdated drivers.
- Open Device Manager.
- Increase the number of printers.
- To update the driver, right-click on the Canon printer and choose Apprise.
- Select Automatic Driver Search.
- Alternatively, you may manually download the most recent drivers by going to ijstart.canon or Canon’s official website.
5. Make the Canon printer the Default.
Confusion can occasionally result from print jobs being forwarded to a separate device.
- Navigate to Settings → Devices & Bluetooth → Printers & Scanners.
- Select the Canon printer. By default.
6. Examine Wi-Fi Printers for IP Conflicts.
Your computer may be searching for the old IP address since your printer may have gotten a new one from your router.
- From the printer settings, print a page with the network configuration.
- Check the IP address against the printer settings on your PC.
- Remove the printer and reinstall it with the new IP address if they don’t match.
7. Avoid Offline Problems in the Future
Here are some pointers to keep your connection steady if your Canon printer keeps going offline:
- Update your PC drivers and printer firmware.
- Don’t update your Wi-Fi name or password too often.
- For a strong signal, position your printer near your router.
- Periodically restart your printer to fix any network issues.
Concluding Remarks
It can be very annoying to see your Canon Printer showing offline when you need to print something quickly. Usually, though, it’s only a connection or setup issue and not a major one. You can typically get your printer back online in a matter of minutes by verifying that the settings are correct, upgrading drivers, and checking your network.
Future interruptions can also be avoided by doing routine maintenance and updating your Canon software using ij start.canon. You will therefore know exactly what to do the next time your Canon printer indicates that it is offline but is actually connected, and printing will resume its stress-free, seamless operation.
FAQs
1. Despite being connected to Wi-Fi, why does my Canon printer still display offline?
Outdated drivers, erratic Wi-Fi, or shifting IP addresses might cause your Canon printer to look unavailable. To reconnect, validate that you are on the right network and update your drivers.
2. How can I resolve my Canon printer’s frequent outages?
Start again the Print Spooler service, deactivate Use Printer Offline mode, and reset your Wi-Fi if your Canon printer continues to go offline. Moreover, firmware updates might enhance the connection.
3. Why does my Canon printer print from other devices even when it says offline?
This occurs when there are driver problems or improper printer settings on your PC. Validate that the printer is the default printer when you reinstall it on your computer.
4. Can my Canon printer show offline while in sleep mode?
Indeed, after a period of inactivity, certain Canon printers go to power-saving mode. They could show up offline while they’re sleeping. You may manually wake the printer or change the sleep settings in the control panel.
5. What should I do if, following a Windows update, my Canon printer is connected but indicates that it is offline?
Printer settings can be altered by a Windows update. Validate that your Canon printer is set as the default printer, reinstall the printer driver, and restart the Print Spooler service.